Terms of service

Terms of Service

Overview

This website is operated by Urban-Velo. Throughout the site, the terms "we", "us" and "our" refer to Urban-Velo. By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by the following Terms of Service.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions contained within this agreement, you may not access the website or use any services.

Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country of residence or have given consent for any minor dependants to use this site.

You may not use our products for any unlawful or unauthorised purpose or violate any applicable laws in your jurisdiction.

Products and Services

We make every effort to display our products as accurately as possible. However, colours and images may vary depending on your device, monitor settings and screen resolution.

We reserve the right to limit sales of our products to any person, geographic region or jurisdiction where necessary.

All product descriptions and pricing are subject to change without notice.

Orders

We reserve the right to refuse or cancel any order at our discretion.

If we cancel an order after payment has been received, a full refund will be issued to the original payment method.

You agree to provide current, complete and accurate purchase information for all orders placed through our website.

Pricing and Payment

All prices are shown in Pounds Sterling (£) and include VAT where applicable.

Payment must be received in full before goods are dispatched.

We reserve the right to correct any pricing errors or inaccuracies at any time without prior notice.

Shipping and Delivery

Delivery times provided are estimates only and are not guaranteed.

Urban-Velo is not responsible for delays caused by couriers, customs procedures or circumstances beyond our reasonable control.

Ownership of goods transfers to the customer upon successful delivery.

Returns and Refunds

Returns and refunds are governed by our Returns & Refunds Policy, which forms part of these Terms of Service.

Please refer to our Returns & Refunds Policy for full details.

Intellectual Property

All content on this website, including designs, artwork, graphics, logos, photographs, product descriptions and written content, is the property of Urban-Velo or its licensors and may not be copied, reproduced, distributed or used without prior written permission.

User Comments and Feedback

Any comments, suggestions or feedback submitted to Urban-Velo may be used by us without restriction or compensation.

We reserve the right to remove any content that we consider unlawful, offensive, defamatory or otherwise inappropriate.

Limitation of Liability

To the fullest extent permitted by law, Urban-Velo shall not be liable for any indirect, incidental, special or consequential damages arising from the use of our products or website.

Nothing in these Terms of Service excludes or limits any rights you may have under applicable consumer protection laws.