Contact information

We're always happy to hear from fellow riders, customers and anyone interested in Urban-Velo.

Whether you have a question about an order, sizing, delivery, returns or simply want to get in touch, we'll do our best to help.

Customer Support

We aim to respond to all enquiries within 1-2 working days.

For questions relating to an existing order, please include your order number where possible to help us assist you more quickly.

If you wish to arrange a return or exchange, please contact us before sending any items back so we can provide the correct instructions.

For collaborations, media enquiries, brand partnerships or wholesale opportunities, please contact:

Urban-Velo is a cycling-inspired lifestyle brand creating premium apparel influenced by cycling culture, individuality and life beyond the ride.

Less race team. More real life.

Urban-Velo
24 Fletcher Street
Heanor
Derbyshire
DE75 7PE

Owner: Paul Duke

Website: www.urban-velo.co.uk

Business Hours:
Monday-Friday 9:00am - 5:00pm (UK Time)

Telephone: +44 7985 182825

Thank you for supporting an independent brand.